Shipping Policy

Effective Date: 03/26/2026

General Shipping Terms
This Shipping Policy applies to orders that require physical delivery. If an order placed through amberteam.us involves a physical product, Amber Team LLC will use reasonable efforts to process and ship the order using the shipping method made available at the time of purchase or otherwise communicated to the customer.

Order Processing
Orders are generally processed after payment has been successfully received and verified. Processing times may vary depending on product availability, order volume, verification needs, and operational circumstances. Orders are not shipped on a guaranteed schedule unless expressly stated at the time of purchase.

Shipping and Delivery
Estimated shipping and delivery timeframes, where provided, are estimates only and are not guaranteed. Actual delivery may be affected by carrier operations, destination, weather conditions, customs procedures, holidays, or other circumstances outside our control. Amber Team LLC is not responsible for delays caused by third-party carriers or events beyond our reasonable control.

Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout. Amber Team LLC is not responsible for delivery issues, delays, or additional costs resulting from incorrect or incomplete shipping details submitted by the customer.

Lost, Delayed, or Damaged Shipments
If a shipment appears to be delayed, lost, or damaged in transit, customers should contact us at support@amberteam.us with the relevant order information. We will review the issue and, where appropriate, work with the shipping carrier or the customer to determine the next steps. Resolution may depend on the circumstances of the shipment and the information available.

International Shipping
If international shipping is offered, the customer may be responsible for any customs duties, import taxes, fees, or other charges imposed by the destination country, unless otherwise stated at the time of purchase. Delivery timing for international orders may vary significantly depending on customs processing and local carrier practices.

Order Issues and Support
If you have any questions about shipping, delivery status, or a shipment-related concern, please contact Amber Team LLC at support@amberteam.us. We aim to review all inquiries within a reasonable timeframe.

Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in operational practices, shipping methods, or legal requirements. Any revised version will be posted on the website with an updated effective date.